CLAE Community
JOSHUA CACTUS
Sage White BrownShipping Worldwide
US - Free Exchanges
- Handcrafted with Premium Cactus Material
- 100% Recycled Polyester lining
- Antibacterial cork footbed to wear barefoot
- Built on our Canyon Park (CP) sole
- 100% Recycled PU foam insole
- Note: This shoe tends to run a half size smaller than typical.
United States
- Free shipping on orders over $200
- Orders placed before 11am PST ship same business day
- Standard delivery: 3–7 business days
International
- Delivery timeframe: 7–15 business days
- Free shipping available depending on destination
- Shipping rates calculated at checkout
EXCHANGES AND RETURNS
At CLAE, we want you to be fully satisfied with your purchase. Eligible items may be returned within 30 days of purchase, provided they are unworn, in brand-new condition, and returned with the original CLAE shoe box.
Domestic US Orders
To start a return or exchange for a domestic US order, visit our Return Portal using your order number and the email address used at checkout.
Once your request is approved, you'll receive either a prepaid return label to print or a QR code to present at your postal location.
- Exchanges are free.
- Refunds are available on eligible full-price items, with a $10 handling fee deducted from the refund amount.
- Original shipping charges are non-refundable.
International Orders
To request a refund, please visit our Return Portal and enter your order number and the email address used for your purchase.
- Refunds are available for eligible international orders.
- Exchanges are not available for international orders.
- Return shipping costs and handling fees vary by destination and will be displayed during the return process.
- Duties and taxes are non-refundable.
All footwear must be returned in its original, undamaged, unmarked CLAE shoe box, placed inside a separate shipping box.
Items marked FINAL SALE are not eligible for refunds. Where available, they may only be returned for store credit.
Please allow 5–10 business days after your return has been received for your refund to be processed.
Purchases made through physical retail stores or other online retailers cannot be returned or exchanged through CLAE.
For any questions, please contact support@clae.com.
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committed to durability and style
About Us
Founded in 2001, CLAE was established out of the need for a new approach to footwear: modernizing classic, casual shoes and blending them with the comfort of athletic footwear.
We share an authentic passion for footwear and offer long-lasting products with thoughtful consideration of minimizing our environmental impact.The materials selection is a crucial step in the making of our shoes.
Learn more